Introducing OBSRVE Rapid Racks, the game-changing modular storage system designed for makers, creators, and professionals who demand efficiency, durability, and adaptability. Whether you're organizing a workshop, garage, gaming setup, or creative studio, Rapid Racks provide the ultimate blend of strength and flexibility to keep your space optimized and clutter-free.
🔥 Key Features:
✅ Modular & Scalable – Easily expand or reconfigure your setup to fit any space. Stack them, link them, or customize them to match your workflow.
✅ Heavy-Duty & Durable – Built to withstand the toughest environments, Rapid Racks support heavy loads while maintaining a sleek, modern look.
✅ Tool-Free Assembly – No complicated installations—just snap, lock, and load! Set up in minutes with zero hassle.
✅ Precision-Designed for Versatility – Whether you need 3D printing filament storage, gaming gear organization, or industrial workspace solutions, Rapid Racks adapt to your needs.
✅ Future-Proof Innovation – Designed with expandability in mind, ensuring you’ll never outgrow your storage system.
OBSRVE RAPID RACKS
1. Returns Eligibility
We stand behind the quality of OBSRVE Rapid Racks. If you are not completely satisfied with your purchase, you may request a return under the following conditions:
- Return Window: Returns must be initiated within 30 days of the delivery date.
- Condition of Items: Returned items must be unused, unassembled, and in their original packaging with all included components.
- Proof of Purchase: A valid receipt or order confirmation is required.
- Non-Returnable Items:
- Custom or special-order items
- Items damaged due to misuse, neglect, or improper assembly
- Clearance or final sale items
2. Refunds & Processing
- Inspection & Approval: Once we receive your return, we will inspect it within 5 business days. If approved, a refund will be processed to your original payment method.
- Restocking Fee: A 15% restocking fee will be deducted from all refunds.
- Shipping Costs:
- Original shipping charges are non-refundable.
- Customers are responsible for return shipping costs unless the item was defective or incorrect upon arrival.
- If a return is due to our error, we will provide a prepaid return shipping label.
3. Exchanges
If you received a defective or damaged product, we will replace it at no additional cost. Please email henrychien@Obsrve-Studios.com within 7 days of delivery with photos of the issue.
4. Cancellations & Order Modifications
- Before Shipment: If you need to cancel or modify your order, contact us immediately. Once an order has shipped, it cannot be canceled and must go through the return process.
- Custom Orders: Custom-made products cannot be canceled after purchase.
5. Warranty – 6 Months
OBSRVE Rapid Racks come with a 6-month limited warranty covering manufacturing defects. If your product experiences a defect within this period, we will repair or replace the affected component at our discretion.
What’s Covered:
✔ Manufacturing defects
✔ Structural failures under normal useWhat’s NOT Covered:
❌ Normal wear and tear
❌ Damage due to improper use, modification, or accidents
❌ Unauthorized repairs or alterationsWarranty Claims:
To file a warranty claim, contact us at HenryChien@OBSRVE-STUDIOS.com with:
- Proof of purchase
- Photos of the defect
- Description of the issue
6. Return Address
All eligible returns should be shipped to:
Project OBSRVE Studios Ltd.
1208- 11781 Horsheway
Richmond, BC, Canada, V7A 5H57. Contact Us
For any questions about returns, refunds, or warranty claims, reach out to our team at:
📧 Email: ChrisMorit@OBSRVE-STUDIOS.com